WristWallets mails all free shipping via First Class Shipping. If your order qualifies for Free Shipping it will come to you at your own risk/liability. You are provided a tracking number however we are not responsible for damage or loss during the shipping process. First Class shipping takes two to three weeks generally. If you want to have priority shipping, which is insured by the US Postal Service you must upgrade to Priority Shipping to have your items insured. We are not liable once it is at the Post Office en-route to you.